Our Team

Lori Shatto

Executive Director

A smiling woman with short brown hair and glasses, wearing a gray shirt and a blue vest, standing against a blue background.

Brenda Radu

Inventory Management Coordinator

Olha Rusakova

Equipment Cleaner

A young woman with wavy blonde hair wearing glasses and a black shirt, smiling against a solid blue background.

Tamara Blain

Volunteer Coordinator

A smiling woman with short blonde hair, glasses, wearing earrings, a necklace with a cross, and a dark gray top, standing against a blue background.

Kathy Cole

Finance Coordinator

A smiling person with short blonde hair, wearing a dark jacket, standing in front of a solid blue background.

Sarah Maetche

Marketing & Fund Development Coordinator

(On Maternity Leave)

A smiling older man with glasses, a mustache, and a checked shirt standing in front of a blue wall.

Bernie Tiemstra

Operations Coordinator

Sheryl Sabay

Community Engagement Coordinator

Lindsey Bower

Executive Assistant

Staff Team Charter


Our People

We believe in what we do, so we:

  • Nurture our culture and empower each other to serve our clients with love, consideration, and dignity.

  • Are responsive and adaptive to our dynamic environment, always striving for excellence, while remembering our "why".

  • Step outside our roles with caring and empathy to support each other.

Our Clients

Our clients are our priority, so we:

  • Cultivate an atmosphere of compassion, dignity, and inclusion.

  • Develop, implement and maintain client-centric policies, processes, and procedures.

  • Ensure that our clients' needs are met in a clean, bright, safe, accessible facility.

Our Community

A strong, vibrant Lending Cupboard is vital to our community, so we:

  • Are good stewards of the community support we receive, maintaining transparency and accountability.

  • Engage the community as partners in meeting the community need.

  • Contribute to environmental responsibility through the reuse and recycling of medical equipment.

  • Compassionately represent The Lending Cupboard™ in the community, with integrity, positivity, and professionalism.

  • Express our gratitude and celebrate successes.